Privacy Policy

Last Updated: 10/07/2025. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, use our services, or visit our website.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and address.
Delivery Details: Pickup/drop-off locations, times, and contents (non-sensitive cargo).
Payment Details: Card and billing information (via secure third-party processors).
Communications: Any correspondence via WhatsApp, email, phone, or forms.

How We Use Your Information

We use your information to:

Process bookings and deliveries
Provide quotes and transport updates
Improve customer service and operational efficiency
Communicate updates or service changes
Send invoices or payment confirmations

Data Protection & Security

We implement appropriate measures to secure your data.
All data is stored securely and accessed only by authorised personnel.
We use secure payment providers and do not store your card details directly.

Third-Party Services

We may use trusted third-party platforms (e.g. delivery tracking, payment gateways) which may collect and process data on our behalf. These platforms comply with GDPR and UK Data Protection laws.

Contact & Support

If you have any questions or wish to make a data request, please contact us at:
Email: info@aridenistransport.com

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data (where applicable)
Withdraw consent at any time

To exercise any of these rights, contact us at the email above.

Contact & Support

We may update this Privacy Policy periodically.
Changes will be posted on our website with an updated “Last Updated” date.

For further details or to request a copy of our insurance certificate, please contact:
info@aridenistransport.com
Telephone Numbers: 07445 535953 – 07476988858